{"id":129,"date":"2026-07-27T12:46:14","date_gmt":"2026-07-27T09:46:14","guid":{"rendered":"https:\/\/wemobile.in.ua\/faq-2\/"},"modified":"2026-07-28T14:09:20","modified_gmt":"2026-07-28T11:09:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/wemobile.in.ua\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"sws-page-hero alignfull wp-block-sws-theme-page-hero\">\n\n\t\t\t<div class=\"sws-page-hero__backdrop\" aria-hidden=\"true\">\n\t\t\t<img decoding=\"async\" width=\"1916\" height=\"821\" src=\"https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/top-background.webp\" class=\"sws-page-hero__backdrop-img\" alt=\"\" sizes=\"100vw\" loading=\"eager\" fetchpriority=\"low\" srcset=\"https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/top-background.webp 1916w, https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/top-background-300x129.webp 300w, https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/top-background-1024x439.webp 1024w, https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/top-background-768x329.webp 768w, https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/top-background-1536x658.webp 1536w\" \/>\t\t<\/div>\n\t\n\t\t<div class=\"sws-page-hero__glow\" aria-hidden=\"true\"><\/div>\n\n\t<div class=\"sws-page-hero__inner\">\n\n\t\t<div class=\"sws-page-hero__content\">\n\n\t\t\t\t\t\t\t<p class=\"sws-page-hero__eyebrow\">USER SUPPORT<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<h1 class=\"sws-page-hero__heading\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__heading-main\">Frequently asked questions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__heading-accent\">and the answers to them<\/span>\n\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\n\t\t\t\t\t\t\t<p class=\"sws-page-hero__text\">Here you will find answers to the questions we are asked most often about the PULSE.Wemobile app \u2014 or you can send your own request to the support team.<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<ul class=\"sws-page-hero__pills\" role=\"list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"sws-page-hero__pill-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__pill\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__pill-icon\">\n\t\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" width=\"15\" height=\"15\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\">\n\t\t\t\t\t\t\t\t\t\t<circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/><path d=\"M12 17h.01\"\/>\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__pill-label\">12 answers available<\/span>\n\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"sws-page-hero__pill-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"sws-page-hero__pill sws-page-hero__pill--link\"\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/wemobile.in.ua\/en\/contacts\/\"\n\t\t\t\t\t\t\t\t\ttarget=\"_self\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__pill-icon\">\n\t\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" width=\"15\" height=\"15\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\">\n\t\t\t\t\t\t\t\t\t\t<path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/>\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__pill-label\">Contact us<\/span>\n\n\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\n\t\t<\/div><!-- .sws-page-hero__content -->\n\n\t\t\t\t\t<div class=\"sws-page-hero__media\">\n\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/contacts-hub-1024x768.webp\" class=\"sws-page-hero__img\" alt=\"\" sizes=\"(min-width: 1025px) 640px, 100vw\" loading=\"eager\" fetchpriority=\"high\" srcset=\"https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/contacts-hub-1024x768.webp 1024w, https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/contacts-hub-300x225.webp 300w, https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/contacts-hub-768x576.webp 768w, https:\/\/wemobile.in.ua\/wp-content\/uploads\/2026\/07\/contacts-hub.webp 1280w\" \/>\t\t\t<\/div>\n\t\t\n\t<\/div><!-- .sws-page-hero__inner -->\n\n\t\t\t<ul class=\"sws-page-hero__cards\" role=\"list\">\n\t\t\t\t\t\t\t<li class=\"sws-page-hero__card\">\n\t\t\t\t\t<span class=\"sws-page-hero__card-icon\">\n\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" width=\"26\" height=\"26\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\">\n\t\t\t\t\t\t\t<path d=\"M15 3h4a2 2 0 0 1 2 2v14a2 2 0 0 1-2 2h-4\"\/><polyline points=\"10 17 15 12 10 7\"\/><line x1=\"15\" x2=\"3\" y1=\"12\" y2=\"12\"\/>\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__card-title\">Sign-in and access<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__card-subtitle\">database identifier, login and password<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"sws-page-hero__card\">\n\t\t\t\t\t<span class=\"sws-page-hero__card-icon\">\n\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" width=\"26\" height=\"26\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\">\n\t\t\t\t\t\t\t<rect width=\"7\" height=\"9\" x=\"3\" y=\"3\" rx=\"1\"\/><rect width=\"7\" height=\"5\" x=\"14\" y=\"3\" rx=\"1\"\/><rect width=\"7\" height=\"9\" x=\"14\" y=\"12\" rx=\"1\"\/><rect width=\"7\" height=\"5\" x=\"3\" y=\"16\" rx=\"1\"\/>\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__card-title\">Indicators<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__card-subtitle\">what the home screen shows and for which period<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"sws-page-hero__card\">\n\t\t\t\t\t<span class=\"sws-page-hero__card-icon\">\n\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" width=\"26\" height=\"26\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\">\n\t\t\t\t\t\t\t<path d=\"M3 3v18h18\"\/><path d=\"m19 9-5 5-4-4-3 3\"\/>\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__card-title\">History and charts<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__card-subtitle\">breakdowns, grouping, periods<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"sws-page-hero__card\">\n\t\t\t\t\t<span class=\"sws-page-hero__card-icon\">\n\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" width=\"26\" height=\"26\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\">\n\t\t\t\t\t\t\t<path d=\"M6 8a6 6 0 0 1 12 0c0 7 3 9 3 9H3s3-2 3-9\"\/><path d=\"M10.3 21a1.94 1.94 0 0 0 3.4 0\"\/>\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__card-title\">Profile and notifications<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-page-hero__card-subtitle\">interface language and notification types<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/section>\n<section class=\"sws-faq alignfull wp-block-sws-theme-faq\">\n\t<div class=\"sws-faq__inner\">\n\n\t\t\t\t\t<div class=\"sws-faq__header\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"sws-faq__eyebrow\">FAQ<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"sws-faq__heading\">\n\t\t\t\t\t\tAnswers to the most common <span class=\"sws-faq__heading-accent\">questions<\/span> about the app\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"sws-faq__note\">Tap a question to open its answer.<\/p>\n\t\t\t\t\n\t\t\t<\/div><!-- .sws-faq__header -->\n\t\t\n\t\t\t\t\t<ul class=\"sws-faq__list\" role=\"list\">\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" open>\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">01<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">How do I sign in to the app?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>On the sign-in screen enter the database identifier, your login and your password. The administrator of your accounting system provides these details. If you have no access, contact the person responsible at your company.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">02<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">How do I view the current indicators?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>All the key business indicators are shown on the home screen: cash balance, cash receipts and payments, sales, accounts receivable and payable, stock balances. The data is pulled from your company&#039;s accounting system.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">03<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">What period do the home screen indicators cover?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>The home screen shows current figures: balances (cash, stock, receivables, payables) as of this moment, while receipts, payments and sales cover the current day.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">04<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">How often is the data updated?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>The data is loaded from the accounting system every time you open a screen. To refresh it manually, pull the screen down.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">05<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">How do I view the breakdown of an indicator?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>Tap the indicator card on the home screen. The breakdown opens, split by organisation and by financial store (bank accounts, cash desks).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">06<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">How do I view the history of an indicator?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>On the breakdown screen tap the chart icon in the top right corner. In \u201cHistory\u201d you can choose the grouping (by seconds, days, weeks, months or years) and the period, and view the data as a list or as a chart.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">07<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">How do I switch between the list and the chart?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>On the \u201cHistory\u201d screen use the \u201cList \/ Chart\u201d switch below the filters.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">08<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">Why can an indicator be negative?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>A negative value means a debt on the account \u2014 an overdraft in use, for example \u2014 or that payments exceeded receipts over the selected period. The data is shown exactly as it is recorded in the accounting system.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">09<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">How do I change the app language?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>Go to \u201cProfile\u201d \u2192 \u201cLanguage\u201d and pick the language you need from the list.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">10<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">How do I set up notifications?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>Go to \u201cProfile\u201d \u2192 \u201cNotifications\u201d. There you can turn every available notification type on or off.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">11<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">The data is not showing or not updating. What should I do?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>Check your internet connection and try again. If the problem persists, there may be no connection to the accounting system \u2014 contact your system administrator or write to us in the \u201cSupport\u201d section.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sws-faq__row\">\n\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"sws-faq__item\" name=\"sws-faq-1\" >\n\t\t\t\t\t\t\t<summary class=\"sws-faq__summary\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"sws-faq__index\" aria-hidden=\"true\">12<\/span>\n\t\t\t\t\t\t\t\t<h3 class=\"sws-faq__question\">How do I contact support?<\/h3>\n\t\t\t\t\t\t\t\t<span class=\"sws-faq__toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sws-faq__answer\">\n\t\t\t\t\t\t\t\t\t<p>In the \u201cSupport\u201d section fill in the feedback form (choose a topic, describe your question and give your phone number) or write to us on Telegram using the button at the bottom of the screen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\n\t<\/div><!-- .sws-faq__inner -->\n<\/section>\n\n\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-129","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PULSE.Wemobile FAQ | Access, Analytics and Support<\/title>\n<meta name=\"description\" content=\"Find answers about PULSE.Wemobile access, BAS indicators, data updates, history, charts, notifications, troubleshooting and support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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